For Traders that Value Technology + Service

I joined Optimus Futures because I saw great reviews on how well they take care of their customers. Well I am a true believer myself now. The Optimus team quickly, tirelessly and with full effort worked with me to overcome technology issues with the setup of my account and trading platform. It is clear that taking care of the customer is the center of all they do and I wholeheartedly recommend them to anyone else that needs a broker who will always take care of them.

David L posted: 1 week ago

Platform: CQG QTrader

Datafeed: CQG

The benefit of having Optimus Futures as my 'umbrella' Broker are many: continuity over my trading career due to the long-standing account management by Optimus; the ability to switch platforms and data providers without losing the personal relationship built up over time; trust (this cannot be overstated); unbiased and sometimes frank advice (to save me from myself :) I wholeheartedly appreciate the care shown by Optimus Futures over the past 8 years of our relationship.

David P posted: 3 weeks ago

Platform: Trade Navigator

Datafeed: Rithmic

The team at Optimus Futures is great to work with. They are very dedicated to making sure whatever issue you have is taken care of in a timely manner. I have worked with several brokers in the past, and they are far and away the best. What more could you ask for? Excellent customer service and reasonable commissions. You won't be disappointed.

Patrick B posted: 1 month ago

Platform: Sierra Chart

Datafeed: CQG

I had a great experience with Optimus Futures right from the start. They responded in a great fashion to accommodate my data-feed and initial trading setups and negotiated on my behalf with the FCM in a very satisfactory way. I recommend Optimus as one of the best IBs out there.

Periklis S posted: 1 month ago

Platform: R | Trader Pro™

Datafeed: Rithmic

My experience with Optimus Futures has been excellent. They provide great charting software, the best data feeds and prompt and accurate support. Matt, who runs Optimus, and his assistant, has always been available for support and questions. I have no hesitation in recommending them.

Jerry S posted: 2 months ago

Platform: Investor/RT

Datafeed: Rithmic

Optimus offers a balance that is hard to achieve with responsive/personal customer service, extensive platform options, and discounted fees. Thank you for taking the time to set me up and thank you for not making me have to follow up on anything! You handled it all!

John H posted: 5 months ago

Platform: MultiCharts

Datafeed: CQG

Great choice of platforms, data-feeds, and very competitive commissions designed to keep your business. Customer service is the best. I went to Optimus Futures and chose Sierra Chart for charting & data-feed, combining it with CTS execution via the low-cost connection that Sierra have with CTS, using Wedbush for FCM/clearing. I believe this combination is the best in the industry for the self-directed retail trader. Give Matt a call!

Simon C posted: 5 months ago

Platform: Sierra Chart

Datafeed: CTS

I'm just getting into day trading. I thought getting questions answered about software, data feeds, etc. would it be a straight forward process but it proved otherwise. Or maybe I was just unlucky. In any event, after a discouraging morning talking with other brokers, my fortunes changed for the better when I hit upon Optimus Futures in the afternoon. The staff was accessible, professional and very patient answering questions while offering advice to get started. I can't thank them enough.

David B posted: 5 months ago

Platform: Sierra Chart

Datafeed: CQG

Its so nice to have the great customer service from Optimus Futures. You can actually talk to your broker on the phone and get your questions answered. Its a very nice change from just dealing with some other brokers where you don't know anyone and only get email support. (Optimus also does have email and chat support.) They also offer any software and data feeds you want plus great pricing. Thanks!.

Bruce C posted: 6 months ago

Platform: Sierra Chart

Datafeed: CQG

Optimus Futures has an extremely unique approach to customer support hard to come by in this industry. Extremely responsive, helpful, and a great brokerage firm to build a long term relationship with.

Travis M posted: 6 months ago

Platform: TradingTechnologies

Datafeed: TradingTechnologies

The team at Optimus Futures are very helpful and professional. By far the best service I've received from anyone in the industry. They spent time working with me to understand my trading style and requirements in order to make a couple platform recommendations. They were very impartial as we tried a couple things out until we found something that worked. All communication has been very prompt over both e-mail and phone.

Travis J posted: 6 months ago

Platform: MultiCharts

Datafeed: CQG

I have been trading 11 plus years- Stocks, Forex and now EMini's.. Most IB's at best emulate their FCM, a group of inexperienced Brokers, the Blind leading the Blind. Optimus is a VERY different animal with full focus on the would be newbie or the the experienced retail pro. This top down approach is because of the vision of it's leader Matt Zimberg who trains his people to care and solve problem, the best approach to CRM (Customer Relationship Management) I have seen.

Arvin G posted: 11 months ago

Platform: MultiCharts

Datafeed: Rithmic

Optimus is by far the best introducing broker I have used in over 15 years of trading. I am particularly impressed with their responsiveness and attention to detail--making the process of opening, funding, and managing the clearing broker easy. Beyond the basics, Optimus has for quite a while offered a rather unique service: on-line access to a number of vetted trading algorithms and CTA's. All in all, it has been a great pleasure working with the Optimus team.

Paul B posted: 11 months ago

Platform: MultiCharts

Datafeed: Rithmic

The team members at Optimus are very patient while addressing issues in very professional level. Conclusion: Optimus Futures defines his own league when it comes to customer-friendliness and professionalism in the futures trading business. Thank you for all your support!

Kai S posted: 1 year ago

Platform: CQG Trader

Datafeed: CQG

Phenomenal service dedicated staff the service you receive is top notch they work like a well oiled machine very knowledgeable and willing to help with any questions you may have I would recommend anyone starting out new or experienced to give these guys a shot they are highly recommended

Joey L posted: 1 year ago

Platform: TT

Datafeed: TT