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We Know What Trading is.
We’re Here to Help You.

At Optimus, we strive to be a broker that works hard to help you become a successful trader. Trading is more than pushing buttons - It is about making the right decisions out of a seemingly infinite number of choices. We know these decisions have the power to change lives, so we treat each customer and each trade with the care and precision they deserve.

Every Optimus customer has access to around-the-clock support. You can reach us by chat, Twitter, phone, email or support request.

Our goal is to provide you with:

  • A pleasant, helpful support experience every time you contact us
  • Timely responses to all your inquiries no matter how you reach us
  • A wealth of self-help trading resources like our KnowledgeBase, Video Library, Trading Blogs and Forums
  • Timely, informative updates on trading hours, rollover notices, contract expirations etc.

Remote Desktop Support

If you are experiencing technical difficulties with your Online Trading Platform or your Online Trading Platform Demo, please contact our Customer Service Department at 1800-771-6748.

Please Click Here download the following remote support application so that a technician may login into your PC.

You can also schedule One-on-One session for a later time with our in-house Platform technicians to go over general features and functionalities or troubleshoot advanced problems and individual issues. Schedule a One-on-One Session

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